CAPS benchmarking surveys are a small time commitment with a big return.
Most surveys are short with less than 10 tick boxes (with the exception of our annual Metrics of Supply Management survey). You’ll receive 1-2 per month – answer the surveys you can. If the survey isn’t in your area of expertise, feel free to forward it to an SME in your company, and if they complete it, you’ll both get a copy of the report.
Non-members will get the reports for each survey they submit, as our thanks. Members can request polls, breakouts, comparative reports, and calls with other members, but as a non-member, completing surveys is the best way to get access to some of the valuable unbiased data.
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For most surveys, we need one response per company. If others in your organization get the same survey, please coordinate with them.
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Metrics, KPIs, and best practices from top companies like yours
CAPS surveys are timely and practitioner-driven
All past reports are available to member companies, but non-members must participate to receive the results of any given survey. Below are examples of past surveys, similar to what you may be sent going forward.
Please note: This list does not include research reports, models, tools, or templates that live in the CAPS Library.
New Measurements of Value
Business Partner Engagement
CPOs Reporting KPIs to Senior Executives
Delivering Value to the Enterprise
Demand Management and the Supply Management Group
Exploring Strategic Category Management
Supply Management Transformation
Supply Management Trends
Supply Chain Resiliency
Managing Supplier Risk
New Supplier Assessments
Managing through the Coronavirus (COVID-19) Pandemic
Supplier Assessment Tools
Supply Chain Mapping
Sustainability and Supply Management
Strategically Advancing Supplier Diversity at Large Companies
Determining Supplier Diversity Status
Supplier Diversity Program Performance
Human Rights and the Supply Chain
Post-Pandemic Corporate Travel Policies
Transparency and Collecting Supply Chain Data
Pandemic Impact on Payment Terms
Automating the P2P Process
Procure-to-Pay Metrics
Procurement Automation
Punchout and ERP-Hosted/CIF Catalogs
Purchasing Operations Centers
eAuctions
GPOs and Amazon-for-Business
Cost Savings Measurement and Reporting
Early Career Supply Management Employees
Procurement Team Skills and Roles
Profile of a CPO
Recruiting Talent
Buyer Training and Certification
Emerging Technology in Supply Management
Implementing Emerging Technology in Supply Management
Digital Transformation and Data Analytics
Applying Advanced Data Analytics
Gifts and Entertainment Policy
Managing Real Estate Leasing Portfolios
Indirect Bid Thresholds
Sourcing Marketing Spend Categories
Travel and Entertainment (T&E) Expense Management
Sourcing Services and Indirect Spend
Accuracy of Spend Classifications
