External Forces of Change
Changing customer requirements, government regulatory changes, and technology advancements are the top three predicted forces driving change for 2026. Members can access Futures Study 2026 in the CAPS Library to see a full list and compare the external forces of change for 2026, 2020, and 2012.
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Non-members can receive the report of each survey they submit.
Members can access all reports, but are encouraged to submit surveys to
increase the comparative breakouts only they receive.