Percent of Headcount

According to the 2025 CAPS Metrics of Supply Management report, 31.1% of the total headcount is in the tactical role of transactional buying. As companies identify priorities and fill gaps, strategic hiring of supply management professionals should help reduce the proportion of tactical roles that could be transitioned to a shared services group. Members can access The Metrics of Supply Management: A Cross-Industry Report 2025 in the CAPS Library to see the full report.
CAPS Research is studying how companies are interpreting and operationalizing ESG regulations, managing costs and supplier relationships, and leveraging strategic sourcing and digital tools to adapt effectively. We’re inviting supply chain leaders to contribute 30–60 minutes to this study and gain access to the resulting report. Click Here to sign up!
Non-members can receive the report of each survey they submit.
Members can access all reports, but are encouraged to submit surveys to
increase the comparative breakouts only they receive.