Our newly-redesigned biweekly newsletter delivers news, metrics, best practices, and research in an above-the-fold way. This time, supplier diversity, the CAPS Community, internal customer experience, and more.

74% of companies require sourcing and buyers to include a certain percentage of diverse suppliers in RFPs

As supply management professionals, many of us have been involved to some degree in supplier diversity programs, but why are these initiatives more important than ever, and what more can be done?

Engaging supply management with internal business partners has the protentional to create value and alignment with business goals. What methods does your group use to engage internal business partners?

CAPS Research is pleased to announce that after an intensive selection process, Bryan Fuller, former chief procurement officer of Mastercard, has accepted the position of executive director at CAPS Research. Fuller replaces former CPO Deborah Stanton, who retires after leading CAPS from August 2014 through July 2020.

In this month's newsletter we talk about P2P cycle time and new measurements of value for strategic supply management.

Supply management aims to maximize value, making supply meet demand amidst uncertain circumstances – demand management. What actions are large corporations taking to help balance uncertainty in their supply chains?

CAPS recently sat down with the authors of Supply Chain Financing to discuss how supply management can transition from simply maximizing profit to expertly leveraging cash flow.

36% of companies report high engagement with demand management. We explore activities that supply management uses to drive engagement.

Supply Management Integration into Demand Management offers a look into how supply management can be integrated effectively with demand management, with case studies and examples to help you adapt some of these practices to your business.